Big Creek's success is dependent on high-quality, knowledgeable, effective employees who understand our business and our products. If you are interested in any of the following openings, call the manager or supervisor indicated or send your resume to:
Big Creek Lumber Company
Attn: Ellen Rinde, Human Resources Manager
3564 Highway 1 Davenport, CA 95017
Or fax it to: 866-828-4171
 
Retail Division Manager
Reports to: President
Location: Central California, covering all Big Creek retail locations
 
Overview of Operation:
Big Creek Lumber Company is a family-owned business that has been serving central California since 1946. Big Creek is vertically integrated – owning and managing forestlands, manufacturing lumber, selling through wholesale distribution channels, and selling directly to contractors and homeowners through our retail lumber yards.
 
The company’s mission is:
"Big Creek Lumber Company is a forest resource manager and a producer/supplier of building materials. In managing our land, we strive to integrate aesthetic value with forest health and productivity. In our business dealings, we strive to achieve long-term, sustainable profitability while conducting ourselves with integrity and creating value for our employees, our customers and our community."
 
Big Creek operates five retail lumber yards with locations in Atwater, Half Moon Bay, Paso Robles, Santa Cruz and Watsonville. Combined retail gross sales are in the range of $30-50 million annually.
 
General Description:
Responsible for all aspects of retail division performance. Work with owners, senior managers and retail branch managers to develop short and long range plans for retail division. Develop leadership to meet retail division needs.
 
Major Responsibilities:

• Maintain retail division financial performance that ensures the long term financial health of the company
• Work in collaboration with owners and senior management to develop, analyze and implement plans to improve retail division and company performance
• Provide information, analysis and recommendations to the Board of Directors
• Oversee performance of retail branch managers and assist them in achieving their goals
• Ensure high quality, accurate, timely, cost effective services from all retail operations
• Ensure effective training in all areas of retail operations including customer service, sales, production, product knowledge and safety
• Develop business, management and leadership skills in managers and supervisors
• Ensure cooperative relationships and effective coordination of activities among retail branches
• Work effectively with administrative and support staff to achieve company goals and promote a culture of company-wide cooperation
• Work cooperative with wholesale division to effectively market the products Big Creek manufactures
• Facilitate resolution of difficult situations involving personnel or customer.
• Develop career paths for key personnel
• Develop future managers and supervisors to meet retail division needs
• Develop an in-depth understanding of Big Creek’s market areas
• Develop strategies and implement plans to maximize profitable sales and increase market share
• Direct Big Creek’s retail marketing effort
• Present a positive image of safety, cleanliness, professionalism and promptness to our customers
• Promote the retail branches consistent with Big Creek’s values
• Monitor industry trends
• Seek innovative approaches and viable opportunities for business growth

Characteristics:

• A suitable candidate will:
• Have effective interpersonal skills
• Demonstrate excellent oral and written communications skills
• Possess outstanding sales management skills
• Be able to identify and develop individuals with growth potential
• Embrace Big Creek’s values as described by the company mission statement
• Place a strong emphasis on employee relations, staff development and workplace safety
• Effectively use financial information in decision making
• Have a strong ability to promote and use available technology to support business success
• Have a bachelors degree in business, management or equivalent

Compensation:

• Big Creek offers the following compensation package:
• Executive level salary, depending on experience and demonstrated ability
• Performance-based annual bonus program
• Group medical/dental insurance coverage; 85% company-funded for employee; 75% company-funded for eligible family members
• Employee life insurance coverage
• Voluntary vision care plan
• Paid time off including Paid Personal Time Off and Paid Holidays
• Profit sharing/401k plan
• Employee Assistance Program

Submit your resume and professional accomplishments to ellenr@big-creek.com.