NEWS & NOTES FROM
BIG CREEK LUMBER
Tools, Tips and Information from our business to yours - Building better business together!
April Lumber Market Report
Green Framing market shifted into high gear in March, although activity was inconsistent from day to day, and prices moved sideways to up.
OSB market was boring and continues to float sideways.
Western Sheathing market picked up early in the month and prices climbed then flattened and some items softened.
April Store Special
$9.99 4x4-8' Douglas Fir Pressure Treated Ground Contact Posts.
Limited quantities on hand, while supplies last. Sale prices valid April 1, 2015 - April 30, 2015.
Building Trends - Sell More Jobs by Getting the Most Out of Your Just-Finished Work
By Rick Davis
Ask any remodeler to tell you the best source for their leads and the answer is always "referrals" and "word of mouth." A referral is a proactive suggestion from a past client who connects a friend or family member directly to you by saying, "You ought to call Acme. These guys did our work and were fantastic." Word of mouth is a more passive lead that occurs when someone asks, "Who was the contractor that did the work for you?"
These are two different but equally effective sources for new business. If you haven't leveraged the impressions of an elated client, you have left money on the table. Ivan sure did.
Ivan was a contractor who did a complete exterior remodel of my home. At the conclusion of the project, I called to offer him a testimonial letter and compliment him on his work. He arrogantly told me he knew his work was good and that my satisfaction was no surprise. I chuckled to myself and thanked him. He never got the testimonial in writing. Worse yet, I never got the vital information I would need to recommend him to neighbors looking for quality work.
Community Support - Peace and Carrots Community Garden
Over the years, Big Creek Lumber has donated redwood to many causes, it was no different when the Peace and Carrots Community Garden in Santa Cruz asked for a donation to help rebuild their planting beds. With the help of dozens of volunteers, they utilized the lumber to improve the beds; including raising them off the ground, so the nearby poplar tree roots can't choke out the vegetables.
Many materials were used including 2" X 12" redwood lumber making the bed higher and putting a bottom on it to avoid unwanted critter infestation. They then added 4" X 4" rails, so the bed isn't in contact with the ground/soil and fill it with dirt and compost. In total they will rebuild 12 garden beds. "We are inspired to make our garden grow. We are greatly inspired by Big Creek's kind donation and are working hard to complete the garden beds.", stated Liz Chamberlin with Peace and Carrots Community Garden. Big Creek Lumber wishes them the best with their project.
Mary Samuel - Accounting Manager
How long have you worked at Big Creek Lumber? This October marks my 20th year. I started in a 3 month temporary position for someone on maternity leave and I'm still here.
What' your favorite part of working for Big Creek? There are a few. The view and location from the office is a big plus. I enjoy the employees at Big Creek and have made many friendships over the years. I am also very fond of the family and am always amazed how Bud and Lud are still actively involved after all these years.
What's the most interesting thing that has happened while you've been here? We often spot whales and dolphins out our windows, and everyone has a pair of binoculars. In addition, there seems to be frequent exciting events going on involving helicopters, planes, rescues, hang gliders, etc.
What do you like to do for fun? For fun we go to as many SF Giants games as we can, try to see concerts and events that come to town and have managed to have many annual trips to Hawaii to refresh.
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