When you call Big Creek Lumberii Co. you’ll find our sales staff both helpful and knowledgeable. Our commitment to you is to answer the phone within 3 rings. Our attention to detail is second to none, and we know that building a one on one relationship with you is the best way to provide the customized level of service necessary to meet your needs. These relationships are the cornerstone of our business.

The high level of customer service extends further with the people in our credit/customer service department. Our goal here is to provide you with the ways and means to get material to your job site. We try to look at all the options available and the staff considers themselves a vital part of the sales process.

Your delivery is important to us. Each delivery is given a great deal of thought and consideration. We strive for a 24 hour turn around time because your time is money, and we want to save you both by meeting your expectations. 

We stock only the best quality materials. Each order is put together by skilled individuals to ensure accuracy and that each board meets your satisfaction. We’ll replace any board you’re not happy with, that’s our guarantee.

Receiving your delivery is the most exciting part of the whole experience. This is why we’ve taken so much time and effort to make sure things go right. Our one of a kind beavertail trucks make even the most challenging delivery look easy. It only proves that we’re serious about our commitment to excellence. These trucks enable us to put your material where you need it. It’s just one more reason why you should use Big Creek Lumber on your next project. We deliver it better than anyone else!

After it’s all said and done we’re there after the lumber has been delivered. We want to know how we did and what we can do to improve things.

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